1. Acceptance of Terms
By accessing or using Vynta, you confirm you have read, understood and agree to be bound by these Terms. If you are using Vynta on behalf of a company, you confirm you have the authority to bind it.
2. User Accounts & Responsibilities
You are responsible for safeguarding your login credentials and for all activity under your account. Notify us immediately of any unauthorised use.
3. Subscriptions, Billing & Cancellation
- Paid plans are billed monthly or annually in advance.
- Paid subscriptions renew automatically until cancelled.
- You may cancel at any time from your account settings; cancellations take effect at the end of the current billing period.
- We do not provide pro-rata refunds for partial periods unless required by law.
4. Free Tier Limitations
The Starter tier is limited to five (5) users and a subset of features. We may change Free tier limits with reasonable notice.
5. Intellectual Property
Vynta and its licensors retain all rights to the Service, including software, designs and trademarks. Customer data remains owned by the customer. You grant Vynta a limited licence to process your data solely to provide and improve the Service.
6. Acceptable Use
- No use of the Service for unlawful purposes.
- No abuse, reverse engineering, or attempts to bypass AI guardrails, rate limits or security controls.
- No upload of malicious code or content that infringes third-party rights.
7. Warranties & Disclaimers
The Service is provided "as is" and "as available". To the maximum extent permitted by law, Vynta disclaims all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.
8. Limitation of Liability
To the maximum extent permitted by law, Vynta's aggregate liability arising from or related to the Service shall not exceed the fees paid by you in the twelve (12) months preceding the event giving rise to the claim. Vynta shall not be liable for indirect, incidental, special or consequential damages.
9. Termination
We may suspend or terminate access for breach of these Terms. On termination, you may export your data for thirty (30) days, after which it may be deleted.
10. Governing Law
These Terms are governed by the laws of the Republic of South Africa.
11. Dispute Resolution
The parties shall first attempt to resolve any dispute in good faith. Failing resolution, disputes shall be referred to arbitration in Cape Town under the rules of the Arbitration Foundation of Southern Africa (AFSA).
12. Updates to the Service
We continually improve the Service. Material changes to functionality or these Terms will be communicated reasonably in advance.