The office books it. The technician works it on the phone. It is finished — photos, parts, signature — before they drive away, and nobody has to phone the office to ask where it stands.
Sipho
Monday, 26 October
Condenser fan fault
Kyalami Cold Storage · Johannesburg North
0h 00m
WO001248 · Tue 11:30 · Menlyn Medical Centre
WO001251 · Tue 14:00 · Waterfall Corporate Campus
Plate 01This page's own screen: the record it is about, on the device the work is done from.
How it works
no re-entry
From the field to the office, and back again.
The office raises the job against the customer, the site and the equipment. Everything the technician needs is already on it.
Technicians claim their jobs, run one at a time, and say why when the day changes under them.
Photos, parts and the signature land on the job. The technician marks it ready; the office marks it done.
The capabilities
4 modules
Each capability shares the same job, customer and equipment record, so field updates reach the office without duplicate entry or disconnected tools.
The core loop for every field service team.
One clean record per customer, isolated per branch.
Turn a new install into a fully tracked asset.
Proof of delivery on the phone, with photos and a signature.
The screens
3 captures
Captured from the live product, not drawn: the screens the work actually lands on.
Customer sign-off
Sent to the office for processing
Signed work order and photos filed against WO001230.
Questions
3 answers
Yes. They start it anyway and give a reason. The job moves onto today, so the record shows what happened instead of pretending the plan held.
No. One active job at a time, everywhere. That is what makes the hours on a job worth trusting.
The technician marks it ready for processing. The office checks the hours, the parts and the signature, then closes it.
The platform
8 more pages
Twenty-one modules ship in the single plan. See everything that's included.
14-day free trial, every module included. No credit card, no training day, no lock-in.
