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Customer portal

Your customers see the job live.

Customers log a call, watch the technician arrive and sign off — on a page with your logo on it. Nothing for them to install, and no fee for each customer.

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Plate 01This page's own screen: the record it is about, on the device the work is done from.

Scale1 : 200

How it works

no re-entry

Three steps, one record.

From the field to the office, and back again.

  1. Invite them

    An email invitation under your business name, with an expiry and a controlled resend. They sign in on any device.

  2. They log the call

    The request lands in your triage inbox. Accept or decline with a reason, then book it.

  3. They watch it happen

    Live tracking shows the technician's distance and arrival. Sign-off and service history update as the job moves.

The capabilities

2 modules

One job record, end to end.

Each capability shares the same job, customer and equipment record, so field updates reach the office without duplicate entry or disconnected tools.

Customer portal

Your customers never phone the office for status.

Email & WhatsApp links

Email or WhatsApp, sent under your business name.

The screens

3 captures

The same record, on screen.

Captured from the live product, not drawn: the screens the work actually lands on.

Vynta dashboard with a technician's live location open on a map pin, showing their last GPS position and the time it was updated.
Vynta job list with work order numbers, job descriptions, clients, assigned technicians, scheduled dates and lifecycle status.
Vynta dashboard for Monday: the shift line (four on shift, one past their start), a Needs attention list of work orders whose service level has been breached, and Operations at a glance for the week.

Questions

3 answers

Customer portal, answered.

Do our customers need an app or a login?

No app. They are invited by email and sign in on any device. Read-only viewer roles if you prefer.

Can customers track the technician?

While a job is claimed, scheduled or active — distance, how fresh the position is, arrival. Never on a finished job.

What does the portal look like to our customers?

Your logo, your name, and a small powered-by line. It reads as your business, not another app to adopt.

The platform

8 more pages

The rest of the platform.

Twenty-one modules ship in the single plan. See everything that's included.

Try it on a real week.

14-day free trial, every module included. No credit card, no training day, no lock-in.

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